Gameplay Issues

• I cannot complete a particular level, what can I do?
• Why don’t some balls move?
• Why do bombs keep getting vaporized before I can use them?
• How do I get rid of black balls?

For Additional Help

If you have a problem that you cannot resolve through our Support section, please write to Zensoft Customer Support.

Important Note: If you write to us because your issue is not listed on our web site, that means your problem is not a common one. Therefore, we need as much detail as you can give us. Be as thorough as possible in describing the problem so that we are able to help you as quickly as possible.