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The tutorials don’t work

The tutorials just say they are loading forever.

CAUSE

Our tutorials require JavaScript in order to run. You may have JavaScript turned off in your browser for security reasons.

RESOLUTION

The most common web browser with JavaScript disabled is Internet Explorer, which has a number of scripting-related security holes. Many people turn off JavaScript for this reason.

To selectively-enable JavaScript for the Zensoft website, you must add www.zensoft.com as a “Trusted Site”. First, choose Internet Options... from the Tools menu:

Navigate to the Security tab. Select Trusted Sites. Ensure the Security Level for the trusted sites zone is set to Medium or higher. Then click the Sites... button:

Enter http://www.zensoft.com/ and click Add:

Ensure that the Require server verification box is not checked. Then click OK, and OK again. You may need to reload the Zensoft pages.

An alternative recommended method is to switch from Internet Explorer to a more secure web browser which does not require you to disable JavaScript for security reasons. We recommend Mozilla Firefox:

Mozilla Firefox
This article was last reviewed on 25 Jul 2004.
Notes

Last reviewed:
25 Jul 2004

If you have a problem that you cannot resolve through our Support section, please write to Zensoft Customer Support.

Important Note: If you write to us because your issue is not listed on our web site, that means your problem is not a common one. Therefore, we need as much detail as you can give us. Be as thorough as possible in describing the problem so that we are able to help you as quickly as possible.